We sell 100% genuine, authentic products. Full stop. This matters most for makeup and skincare, where using a fake or duplicate product can be harmful, so we never sell counterfeit beauty or skincare items of any kind.

Our makeup and skincare are sourced only through genuine, verified supply channels. Our clothing, including our t-shirts, is designed and manufactured in our own garments facility, so it comes to you directly from us, not through a reseller.

If you ever have a concern about a product you received from Pears, contact us right away on our hotline/WhatsApp at 01955265415. We take authenticity seriously and will look into it. You can also review our Return & Exchange Policy for how exchanges work.